An open-minded individual with a flexible approach to work, which enables accommodation of change. Able to work well with a group or on own initiative. Willing to take any responsibilities and assignments, regardless of the challenge. A self-reliant individual with the ability to pick up new ideas and concepts quickly. Enjoys learning new skills and methods of working. Takes pride in producing excellent work and can accept constructive criticism. Organized and can work under pressure in a busy environment.

Help troubleshoot Samsung Printers,Faxes,Copiers.
I did the above work as a Tier 1 Agent but now since I am a T2 agent I also now help customers with advanced troubleshooting, service and warranty work.

Working with computers in the area of programming,networking.operating systems, Gaming(Console,Computer), Role-playing Gaming
Attending church @ Pond Springs Church of Christ

Active Listening
Fast Learner

Computers:

• Installing/Maintaining Windows XP/Vista/2003)
  

• Office (97,2000,XP,2003)
  

• Use SAP
  

• .NET 2.0(C#,some asp.net) using Visual Studio 2005
  

Some Java experience mostly using Netbeans

Knowledge of how to use a cash register
Use Internet resources when needed
Knowledge of different type of cell phones

Sean Wade, Manager
Samsung Office Automation
Harte-Hanks
swade@harte-hanks.com
tel: 512-434-1100
2800 Wells Brance Parkway
Austin, TX 78728, USA