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MATTHEW BROWN |
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Round Rock, Texas 78664 - USA |
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OBJECTIVE |
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An open-minded individual with a flexible approach to work, which enables accommodation of change. Able to work well with a group or on own initiative. Willing to take any responsibilities and assignments, regardless of the challenge. A self-reliant individual with the ability to pick up new ideas and concepts quickly. Enjoys learning new skills and methods of working. Takes pride in producing excellent work and can accept constructive criticism. Organized and can work under pressure in a busy environment.
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WORK EXPERIENCE |
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Harte-Hanks, Austin,Texas |
Feb 23,2008 - Current |
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Inbound Customer Service - Samsung Printers |
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Help troubleshoot Samsung Printers,Faxes,Copiers.
I did the above work as a Tier 1 Agent but now since I am a T2 agent I also now help customers with advanced troubleshooting, service and warranty work. - |
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Fry's Electronics, Austin, Texas |
5/1/2006 - 1/30/2008 |
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Sales |
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Worked in Appliance/Telecoms department selling all types of phones ranging from home phones to cell phones/plans. I also sold fax machines.
I helped the appliance side out when they needed me helping customer find the right appliance for their need. - |
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Home Depot, Austin, Texas |
4/9/2001 - 3/25/2006 |
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Cashier |
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Helped the front end with cashiering and towards the end I moved over to returns. While I worked in the returns I tried to help customer with their returns and any aggravation they had based on their experience.
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Triple S Petroleum, Austin, Texas |
1/1/1997 - 1/25/2001 |
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Sales/Manager |
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Worked both as a cashier then later as a manager at a local store. Learned how to deal with wide range of customers and then also learn how to interact with employees as a manager.
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INTERESTS |
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Working with computers in the area of programming,networking.operating systems, Gaming(Console,Computer), Roleplaying Gaming
Attending my favorite church Pond Springs Church of Christ |
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SKILLS |
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Active Listening
Fast Learner Computers:
Some Java experience mostly using Netbeans Knowledge of how to use a cash register Use Internet resources when needed Knowledge of different type of cell phones |
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EDUCATION |
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Bishop McGuinness, Oklahoma City, OK, 1983 - 1989 |
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Graduated High School in |
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Benedictine College, Atchison, Kansas, 1989 - 1990 |
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Computer Science |
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Unversity of Central Oklahoma, Edmond, Oklahoma, 1990 - 1991 |
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Computer Science |
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REFERENCES |
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Jonathan Andrews
tel: 512-466-8039 Hutto, TX 78664, USA - |
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Keneth Pierce,
President
BZB Enterprises tel: 512-962-9304 2625 Berkett Drive Austin, TX 78745-4355, USA - |
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Steve Moulton
Minitmaidsofaustin tel: 512-446-9036 2625 Berkett Drive Austin, TX 78745-4355, USA - |
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